Healthcare / Telemedicine

Ask Doc – Healthcare Booking Platform

Ask Doc bridges healthcare gaps in underserved regions with a lightweight yet powerful telemedicine platform featuring secure video consultations, AI-assisted triage, and a network of qualified healthcare providers accessible via mobile devices.

Client: Ask Doc

Project Duration

3 Months

Team Size

4 Engineers

Impact

3,000+ Consultations

Platform

Mobile & Web

The Challenge

In regions with just one doctor per 10,000 people, Ask Doc needed to create a telemedicine solution that could operate reliably on low-bandwidth connections and basic smartphones while maintaining HIPAA-compliant security and accommodating multiple regional languages and payment systems.

Our Approach

Accessibility-First Design

We designed interfaces optimized for low-end devices and intermittent connectivity common in rural areas.

Low-Bandwidth Optimization

We implemented adaptive streaming for video consultations that can function on 2G connections.

Regional Compliance Engineering

We implemented country-specific security protocols meeting healthcare regulations across African nations.

Our Solution

We developed a resilient healthcare platform with progressive enhancement principles, featuring bandwidth-adaptive video consultations using 100ms Live SDK, an AI-powered symptom checker for pre-consultation triage, multi-language support covering 8 regional languages, and integration with 5 region-specific payment gateways including mobile money services.

The Results

Facilitated 3,000+ consultations in the first 2 months of operation

Maintained 95% successful session completion rate despite challenging connectivity

Expanded from 1 to 4 African countries within 6 months

Onboarded 200+ healthcare providers across multiple specialties

Averaged 4.8/5 patient satisfaction rating across all consultations

Reduced average diagnosis time for common conditions by 67%

AIVEX built an intuitive, AI-powered healthcare platform that supports real-time chat and video consultations. Their expertise in building secure, scalable applications was invaluable in making Ask Doc a trusted telehealth solution.

Alfered Smith

Founder @ Ask Doc