Healthcare / Telemedicine

Ask Doc – Book a Doctor and See Them by Video, No App Needed

Ask Doc is a doctor booking and telemedicine platform for patients in Africa, with doctor search, appointment booking, video consultations, chat and online payments.

Client: Ask Doc

Project Duration

3 Months

Team Size

4 Engineers

Impact

Video Consultations

Platform

Web (mobile-friendly)

The Challenge

Patients in the target markets struggled to find and see qualified doctors quickly. Ask Doc needed one platform where patients could find a doctor, book, pay and consult by video, and where doctors and admins could manage everything.

Our Approach

Patient Journey Design

We designed a simple flow from search to booking to consultation that works well on mobile.

Video Consultations

We integrated the 100ms Live SDK for in-browser video consultations, plus real-time chat.

Doctor & Admin Dashboards

We built dashboards for doctors to manage availability and appointments, and for admins to run the platform.

Our Solution

We built the full platform: doctor search by specialty, appointment booking, integrated payments, video consultations with 100ms, real-time chat, and separate dashboards for doctors and administrators.

The Results

A complete booking-to-consultation flow in one platform

Video consultations and chat in the browser, with no app to install

Separate experiences for patients, doctors and administrators

AIVEX built an intuitive, AI-powered healthcare platform that supports real-time chat and video consultations. Their expertise in building secure, scalable applications was invaluable in making Ask Doc a trusted telehealth solution.

Alfered Smith

Founder @ Ask Doc